At Murfin Motor Company Ltd we pride ourselves on the great service we provide to all of our customers.
We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us across various review platforms.
Nathan * * * * *
I recently purchased a used Seat Alhambra from Murfin Motor Company, and I couldn't be more pleased with the experience. From start to finish, the service offered was exceptional. I initially inquired about a different car that wasn't quite what I was looking for. Jon assured me he'd keep an eye out for something more suitable, and true to his word, he contacted me when the right car came in.
He was completely transparent about the car's condition, even providing a detailed and honest walkthrough video. I felt confident enough to put down a deposit, and they kept me updated every step of the way. When the car was ready, I traveled up from Cardiff to view it, and it was exactly as described. I purchased it and drove it back home without any issues.
A couple of months later, a minor fault appeared, but Jon was true to his word once again. He arranged for the repair with a local garage, and the issue was resolved quickly and without any fuss.
In an industry where many are wary of car dealers, Murfin Motor Company stands out as one of the few honest and reliable professionals. I wouldn't hesitate to turn to them again for our next car purchase. Highly recommended!
GD * * * * *
I can 100% recommend this company. We were looking for a very specific spec BMW and when Murfin listed what we wanted we called straight up and arranged to view it the next morning. They are a 2 hour drive from us so we were trusting that the car was as advertised (it was). We were able to take the car on a very good length test drive and was talked through every aspect of it. The owner was very friendly and knowledgeable without being pushy. We purchased the car and drove it home that day. It's been a few weeks and we are still really happy with the car and the service we received.
M T * * * * *
I purchased a VW Touran from Murfin Motors in June 24, and the whole experience was extremely straightforward and reassuring. I was a fair distance away from Burwell, but the comprehensive walkaround video that Jon posted showed me everything that I needed to see, pointing out any little marks on the paintwork, going through the service book etc. When I arrived, the car was exactly as described, a new MOT had been put on and there was even enough diesel for the 100 mile drive home. The after sales care has also been brilliant, and, after 3 months of use, I wholeheartedly recommend Murfin Motors.
Matt * * * * *
Excellent experience throughout
A fantastic experience from start to finish. Service from Jon at Murfin was professional, friendly and honest. Really pleased with the car and would 100% recommend to others with no hesitation.
Leslie * * * * *
We purchased a Nissan Micra from Murfin Motors as a second car which was exactly what we wanted as it was in excellent condition throughout. The mechanics and sale procedure were explained in a friendly and professional manner, and we were very pleased with this car and would thoroughly recommend Jon to any prospective buyer.
Daniel * * * * *
Great Service & Car
Purchased a VW Golf via Murfin Motor Company and couldn’t fault the service I received. Genuine, honest advice service. And a great car purchased! 100% recommend.
Sam * * * * *
I recently purchased a 2017 Vauxhall Mokka X from Murfin Motor Company in September. Exceptional service by John, from initial phone call to view and test drive to collecting the vehicle on the hand over day. Everything was explained and nothing was too much trouble. Will be recommending to family and friends who need a new vehicle.
I'm very happy with mine.
Debbie Hockey * * * * *
I absolutely love my new car! Jon had gone to so much trouble to make sure it was in excellent condition, and, even though it’s secondhand, it feels like new to me. Jon is a charming gentleman, who dealt with my purchase and part-exchange with openness and honesty. I’d certainly go to Jon when I next feel like an upgrade.
Joy * * * * *
I bought a VW golf from Jon. He was brilliant, answered every question I had even the basic ones. Jon provided fantastic customer service and was just as responsive after I bought the car as much as he was before I bought it. Love the new car, no issues and no ULEZ. Thanks again
Sam * * * * *
Our experience with Jon was basically great.
He was honest, helpful, and accommodating. He booked in some checks before selling to us even though we didn't notice anything wrong with the car.
We had a (very very) minor issue a month after we bought our car and he was very responsive and it was fixed immediately. Really cannot fault the pre or post sales service.
Were I to need another car for some reason, honestly I would give him a call.
Ian H * * * * *
I recently bought a Volvo from Murfin Motor Company and am delighted. Discussions throughout were friendly but business-like. The relatively modest stock levels tell you that every car has been carefully chosen - I had been looking for a particular model for some time and Jon's car was the best out there ! I travelled from Devon to purchase and I was sent detailed videos and photographs and Jon answered any queries that I raised and I felt this de-risked the whole buying process. Time will tell but I have a feeling I've bought a very good car.
Jo * * * * *
Professional, efficient and helpful
Car was spotless both inside and out. Despite having MOT till February 2025, owner insisted on retesting to ensure I had a full year. Sat with me to show me all the controls. Very friendly and helpful attitude. Despite travelling over 2 hours to this car dealer it was definitely worth the drive!
S Mahmoud * * * * *
I received an excellent and friendly service from Jon. Very good communicator who will go the extra mile to make his customers happy.
Martin * * * * *
I purchased a VW Golf Mk6 from Murfin Motor Company over 3 months ago and have left it until the warranty expired to write this review.
This is the first time I have bought from a Dealer (after many years of buying from private sellers) owing to a current climate of a shortage of good condition and low mileage sensibly priced cars.
John presented the car nicely in his video ‘walk around’ with good quality resolution and was accurate in his descriptions.
Viewing was arranged easily, during which there was no ‘high pressure’ sales technique used. Car was found to be as described and sale was agreed. Collection was arranged and thanks to John, conducted in the evening due to a long trip after finishing work.
There were a couple of minor issues with the car after purchase that were dealt with by John and resolved by my local garage under the 3 month warranty.
I am very happy with the car and would certainly buy from John again in the future.
Helinä Salo * * * * *
Would highly recommend! I’ve had my car now for almost a year and I couldn’t be happier. Great customer service, honest and local. Just had MOT a month ago and my car passed with flying colours and no advisories. Good pricing as well!
* * * * *
We had a very good experience purchasing our BMW 5 series from this company. We were looking for a particular specification and being a long distance away the youtube video was very useful to check the spec was correct before viewing. We were given plenty of time to check the car over and had a good length test drive. We were talked through every aspect of the car and all it's features before we drove it away. The whole process was straightforward. There was no rushing or hard sell. We've had the car a few weeks now and are still really happy with it.
Zac G * * * * *
Bought a car from Jon after seeing it on AutoTrader.
Really great experience from start to finish, really nice and genuine business without any pushy sales tactics. Cars been great so far and its clear Jon looks after his stock and his customers.
Eric T * * * * *
Jon’s a fantastic dealer he’s honest and trustworthy, I purchased a solid reliable VW great condition and came with fresh MOT and service, all stamped in the service book along with an extended Warranty.
Check out the Videos of the cars it makes it a really easy purchase. Great service well done.
Thanks Again.
Vaughn * * * * *
I feel having just purchased a stunning low mileage BMW 520d SE from Jon he came across as a very honest and trustworthy individual. The one thing that impressed me was his professionalism throughout the sale. I bought the vehicle based on his excellent video footage and walk round commentary. Also, I had a small issue whilst driving home which he swiftly dealt with without a problem. I wouldn't have any issue buying from Jon again. Thank you.
Jason C * * * * *
Absolutely top notch customer service.
Sa Piatta * * * * *
We had a very good experience buying a car from Murfin Motors. The owner was honest and gave us a personal service. The car we bought was a fair price and came with 12 months MOT plus 3 months warranty. All the stock held looked of high quality. I would definitely recommend Murfin Motors and would buy there again.
Sebastian Silaghi * * * * *
I bought a car from Murfin Motor Company 3 months ago ,very good car ,John was very helpful, he showed me everything about the car ,he answered all my questions, we went for a test drive he told me everything about all gauges,all the process was nice and easy. A coil spring broke down ,he called the garage and sort it out for me,thank you very much John. When I will change the car I will come back to you.
Florina * * * * *
I have recently purchased a Vauxhall Astra from Murfin Motors and I’m so pleased. Jon went the extra mile to help me out with the loan, he was patient and very communicative. Amazing customer service that I can’t recommend enough. He answered all my questions, he was genuine and hard working. After a previous bad experience with a different car dealer Jon was a God send. The car is amazing, runs smoothly and I am so very happy. Thank you Jon for all your hard work!
Nicola * * * * *
We needed a new car after having a VW Golf that had come to its end. I messaged Murfin motors about a car on their website Jon phoned soon after. He was friendly and really accommodating with when he could see us. We viewed the car, took it for a drive and knew it was ideal for us. The car is immaculate and we are really happy with it. Would recommend Murfin Motors for sure.
If I could give more than 5 stars I would.
Jason * * * * *
Bought a Honda CR-v today and it is exceptional. Lot's of car for the money, excellent condition, over a years MOT and can't be much different to out of the showroom condition, pretty taken aback to be fair. John an absolute pleasure to deal with, transaction smooth and fast. I have a very happy wife (so very happy life ;) ) Thanks, John :)
First Class Service
Sharon * * * * *
Jon Murfin allowed us to view and test drive the vehicle outside his normal hours as we lived over an hour away. He was very professional, friendly and helpful. After viewing the car on Thursday evening, the car was ready for collection, in first-class condition, on Saturday morning with more than enough petrol for our journey home. We would highly recommend Murfin Motor Company!
John Fisher * * * * *
I’ve just purchased a BMW 3 series and had excellent service. Very professional easy to deal with. Very fair to deal with. Would definitely recommend to purchase a car from Murfin Motor Company Ltd.
Ed * * * * *
Bought my 2014 Mini from Jon at Murfin. Couldn't have been a better experience! there was no pushy sales tactics, the car was cleaned and shiny waiting for me when i picked it up. When there was an issue with the water pump within the warranty, it was sorted the same day at a garage near my work for ease. Couldn't recommend enough.
Neil S * * * * *
Hi, my experience buying a car from Jon could not have been better he really goes that extra mile to insure his customers get the very best service. I can highly recommend his business and would definitely buy from him again.
Victoria H * * * * *
First class customer service and thrilled with our brilliant new vehicle. Jon is very helpful, no pressure, gives all the facts. I would certainly buy from him again and would recommend his company based on my experience this week.
I would give six stars if I could * * * * *
Janet
I would give Jon 6 stars out of 5 I could. The car is exactly as described. I am delighted with it. Jon gave it a new service and new MOT. Slightly unusual as I was abroad when I purchased and he agreed a deposit to hold the vehicle for me until I returned to the U.K. to collect it. Very professional all round and I would not hesitate to recommend Murfin Motor Company Ltd to anyone.
Rami * * * * *
I've rarely done reviews, let alone for a used car...
Bought a car from Murfin Motor company 2 weeks ago . And until now, it is exactly as advertised.
John was a delight to deal with. He was very friendly, honest and professional. He even offered me a ride back home after the viewing and picked me up from my house in CB (8 miles away) for the car collection.
Can't recommend more!!
Huffle * * * * *
Jon is an absolute gentleman to deal with and runs a clean and honest business.
Thank you so much!
Roger * * * * *
If I was asked would I recommend Murfin Motor Company to family & friends, the answer would most definitely be, Yes. From my initial enquiry about the car I now own, Jon gave me clear concise information, took the time to explain the vehicle's service history etc. This purchase was made extremely easy given Jon's vast knowledge & experience of the car trade. BMW 3 series estate. Thanks very much, best wishes for your future trading.
Excellent honest experience * * * * *
By Anthony
Jon was an absolute gent to deal with. I’ve bought many cars over the years and this was a genuine and honest buying experience. I’d be very happy to buy or sell a car through Jon again. Thanks for being one of the good guys :)
Fantastic * * * * *
Emily
Jon was fantastic to work with when I needed to source a vehicle pronto! My motor needed major repairs that would take 6 weeks. Not only did I find it super easy (he met me that day, showed me everything & sorted paperwork) but he also had a superb but small selection of cars to choose from. He's more a curator of cars than a dealer, finding the best gems and selling them at fair prices so that you can just choose the one you like with confidence. I'm loving my Audi A6. Thank you Jon!
Patrick * * * * *
Very easy and straightforward, great communication and experience in getting the other half's first car.
Even had toys to keep my 2 and 3yr old entertained.
Strongly recommend and would use again.
Huffle Hogg * * * * *
Jon is an absolute gentleman to deal with and runs a clean and honest business. Thank you so much!
David M * * * * *
Excellent service, Jon is extremely helpful & honest, a very trustworthy business, don't hesitate to purchase a car from Murfin Motors.
Excellent Service * * * * *
By Sam
The best car buying experience I have had. The customer service is second to none - the salesman kept me informed throughout the process, was honest and made everything very simple. The vehicles are reasonably priced and in good condition. I highly recommend Murfin Motor Company and would return in future.
Great experience and 5 star service * * * * *
By Rachel E
I purchased a vehicle from Jon on the 23rd of April.from start to finish the service was excellent. I had recently had a bad experience purchasing a car and needed a replacement, Jon instantly made me feel at ease about purchasing a car from him, everything went through so smoothly and Jon kept me up to date with everything. I've had the car a few weeks now and I've had no issues whatsoever which is great but I know that if I did have any complaints they would be resolved as the warranty you get covers everything.I love my new car and wouldn't hesitate to visit Jon again in the future, Thanks very much Jon you restored my faith in car dealers.
Great Experience, would buy from again * * * * *
Ben
Jon was a pleasure to buy from. He is knowledgeable, friendly and honest. He was very accommodating with timings for viewings and we had a great experience. He didn't rush us at all, and we got to do a lovely test drive. Great communication regarding paperwork and pick up. We are very happy with our new car, thanks Jon!
Kyle * * * * *
Had the best car-buying experience at Murfin Motor Company. Received very polite and professional service and would recommend to anyone looking for a vehicle.
Mr Chan * * * * *
Never done a review before but felt this one was well deserved.
Bought a car from Murfin Motor Company late last year and it was a pleasure from beginning to end.
Jon Murfin kindly picked me up at the train station and the whole process was extremely friendly, patient, honest and enjoyable.
Unfortunately, there was an issue with the car afterwards but this was resolved very promptly and at a local garage located to myself.
Thank you Jon for all your help and patience. Cannot recommend enough.
Honest & trustworthy dealer * * * * *
By Paul
Car was in excellent condition as described. 300 miles return journey was faultless. I found the buying experience pleasant and hassle-free. The company was transparent, honest and trustworthy.
Five Stars * * * * *
By Lynn
Very pleasant experience buying a car from Murfin Motors. Jon was very helpful and knowledgeable. Wouldn't hesitate to recommend.
Excellent car buying experience * * * * *
By Tiffany C
We bought a BMW 3 series from Jon. The car was in incredible condition for its age. Jon really takes the time to check all the cars that he sells to ensure they are of excellent quality. You can tell he takes pride in his business. All communication was professional and quick. After we had looked at the car Jon sent it off to the garage for one last check over for that extra peace of mind. We spent a lot of time looking for a car and being concerned about dodgy dealers. Jon is not pushy or trying to oversell, he was honest and open about the car and the process. Would highly recommend.
Sarah * * * * *
Jon is a very nice man who is knowledgeable and fair. Accommodated us on a Sunday to go and view a car and let us test drive it twice. Very patient. Would highly recommend Murfin Motors. Thanks Jon.
Professional & transparent * * * * *
Ian C
Highly recommend Jon and his approach to source & offer good value cars and also in providing excellent advice during the buying process. Very professional and transparent, I'll certainly be in touch with him next time I'm changing cars.
A good car buying experience with Murfin Motors Co * * * * *
By Dave S
Simple and easy transaction with Jon. He is a nice straightforward guy who seems to care, unlike many traders I have come across over the years. He even took the trouble to change the key fob batteries and unlike many dealers, there was even a quarter tank of petrol in the car. The car was exactly as described and what I wanted for my wife. All in all a pleasant experience and I would certainly recommend Murfin Motor Company when you are looking for your next car.
Smooth pleasurable experience * * * * *
By Paula H
We had a pleasurable experience using Murfin Motor Company. Following an extensive search finding a particular car with the right spec etc we came across the car we wanted with this company. We expressed interest and in response we received very informative information from Jon. However due to the current situation and a considerable amount of miles between us we were unable to travel and view the car. Jon was very accommodating and sent many videos at our request and no questions went unanswered. Honest opinion, we were apprehensive as we had not sat in the car let alone test drive it. Jon provided lots of reassurance and informed us of the options we had. One, in particular, was a delivery service, again this was something I felt very unsure of. However, Jon kept us fully up to date on the process. Explained who the driver would be and organised the delivery around my availability. The driver Rang me the night before introducing himself. The driver was also punctual polite and very pleasant.
Excellent * * * * *
By John
Excellent service and very pleased with car which was well-sourced and decent value for money.
2009 Low mileage Subaru Forester * * * * *
By Paul
My only criticism is that Jon (Murfin) misled me.The car was even better than described ! Before travelling Jon insisted on preparing an in depth video for me to watch, detailing every tiny little mark in the interior or on the exterior, so that I knew what to expect before deciding to set off on my journey. Quite frankly I think he imagined some of them - trick of the light or something- because I was hard pressed to see them “in the flesh”. In summary, Jon was meticulous in his honest preparation and presentation of the vehicle. On arrival, the handing over procedure was carried out in a COVID safe,friendly, efficient and professional manner and I was on my way in a timely manner. My journey home, including business stops, was approx 250 miles; so the car was thoroughly tested, proving to be an excellent buy and better than advertised. When I next replace a vehicle, I’ll be checking Jon’s website.
Jon * * * * *
I had the pleasure of meeting Mr Murfin went I was in need of a new car. I must say I was pleasantly surprised by the way he dealt with me. An honest down to earth person. Believe it or not, decent car salesman do exist and Mr Murfin is a prime example!! Thank you.
Stuart M * * * * *
Bought a VW Sharan from Jon. Very knowledgeable, car was perfectly described and the video an honest representation of the overall condition. I got a fair price for my car in part ex, a years mot and a full-service history with my new car. A small firm with the personal touch that you just don't get with larger dealers. Honest, reliable service. Will definitely use again. Thanks.
Rachel * * * * *
I recently purchased a car from Jon and cannot fault his customer service, I loved the video that was available on his website, it showed clearly what the vehicle looked like inside and out, and I found him to be very helpful and genuine. He put me at ease after a bad experience purchasing a car from elsewhere a few weeks before,I wouldn’t hesitate to visit again if I was ever in need of another vehicle, thank you Jon
Angela * * * * *
What an excellent online experience it was dealing with Murfin Motor Company from start to finish. If you get the opportunity to buy a car from this company take it with both hands. I am very very pleased with my purchase and the service I received. This company will take a lot of beating.
Duncan * * * * *
Great car, really comprehensive professional service-Jon even allowed a company to fit a towbar... much recommended.
John * * * * *
Jon is the most helpful and friendly guy. We found our perfect car with him. An easy and quick transaction that went smoothly. Would fully recommend.
Rico * * * * *
I am very pleased indeed with my VW Tiguan, I was happy and reassured with the service I experienced, trustworthy, professional and most importantly very helpful.
Gary * * * * *
Recently bought a SEAT LEON 1.6TDi Copa from Jon at Murfin Motors. The car was low mileage and in excellent condition. I was very happy with the way Jon dealt with the sale from start to finish. He has a straightforward and honest approach. Definitely no pressure selling. I would definitely buy from Jon again.
By Dan W * * * * *
Fast, friendly personal service, he even helped me tax it on his PC before I took my new car away and gave me an honest trade-in price for my scrappy vehicle.
Great service * * * * *
By Laura A
Bought a car from Murfin Motor Company Ltd the other week and found them to be incredibly helpful and knowledgeable, answered all my questions and was a good business.
Friendly, pleasant experience * * * * *
By Hayley
We recently bought a car from Murfin Motors and are more than happy with the experience.
The car was exactly as described no pushy salesman, just an honest, genuine friendly guy who wants to make sure you are happy. The whole experience was friendly and covid secure. We would definitely use again and would not hesitate to recommend to anybody. Jon is a 5 star dealer.
Great Service* * * * *
By Don H
Great service, very knowledgeable about the car and happy to help. Nothing to fault car as described and very clean would use again if needed.
Great car dealer * * * * *
By Lee G
The whole process was easy and no pressure at all, was a great car too. I would buy another car from him anytime.
Highly recommend * * * * *
By John S
Bought a car from John and 12 months later - one for my mum! Great business that takes all the stress out of car buying. Highly recommended.
Company that values its reputation * * * * *
By Monte C
Professional, no bs sales approach.Would recommend. Bought an immaculate A6 which I am very happy with. Premises quite hard to find, so ask for clear directions!
5 star service. * * * * *
By Megan S
Easy to view. Easy to buy. A great dealer who took into consideration all of the local restrictions when I was purchasing. Payment was contactless and easy.
Good experience * * * * *
By Denver
The experience I had at Murfin Motor Company was very professional and the car I have is very nice.
Great service * * * * *
By Belinda B
Great, friendly service! Found me my perfect car! Really helpful and went out of their way to explain everything to me concerning the car and how to use it. A really easy process of getting a new car - thank you!
Very genuine and nice people to do business with * * * * *
By mark T
We bought a golf and it was a great experience. We called first after watching the online video and made a time. The car was presented well and was exactly as they had said it was. Good part exchange but most of all it was nice to be dealt with properly and felt like a valued customer.
BMW X3 Purchased * * * * *
By Niron R
Bought BMWX3 a couple of years ago. Lovely car still going. Everything was explained to me thoroughly. I had to fill the BMW up with diesel I thought as a gesture it would have had at least half a tank full. Part exchange my old my Merc Kompressor Convertible. I didn't like the valuation but I had to let it go. Cars at Murfin Motors are fab! Yes, I would do business again!
Excellent * * * * *
Rupert N
Excellent service and buying experience. Would certainly buy another vehicle from this company. A pleasure to deal with and professional. Highly recommend. 5*
TRUSTWORTHY, PROFESSIONAL, & VERY HELPFUL. * * * * *
By MR
It was a very nice transaction doing business with murfin motor company , I travelled some distance & it was worth every mile, Jon was very professional and helpful in my part exchange, I would highly recommend.
A Refreshing Change * * * * *
Tony
We bought a 3 series from here, we found him friendly, honest and he treated us with respect. What more do you want? The car was as described, we had viewed the walk around video before we went over anyway. There were no surprises and so far the car has been perfect.
Excellent little dealer * * * * *
By Trevor
Had the car that I rang about, made an appointment to see it and bought it. Very easy to deal with, friendly and really knew the car and what it could do. My daughter has since been to see Jon and bought her first car.
A great experience * * * * *
By Simon
A small dealer who makes a mean cup of coffee! The car was available as promised, it was just what we were looking for. Really liked the video on their own website, a proper look round the car before we set off to view it. Jon was a gentleman, very polite and knew his stuff, a little gem of a dealer and we will be back for our next car.
Jason * * * * *
Reliable, trustworthy and helpful seller. Ensure peace of mind when buying with Jon at Murfin Motor Company. Thanks!
Vinny * * * * *
Highly recommend Murfin motors. Personal service from a business - made buying my car a pleasurable experience which it has not always been!
Jamie Maxwell * * * * *
Extremely helpful and friendly. Easy to talk to and got everything done so quickly.
Debbie * * * * *
They responded quickly to my inquiry, the gentleman was polite and very accurate with his description of the car overall very good.
Mark * * * * *
I used Jon a while ago when I needed to sell my car quickly. It was a seamless process - he gave a rough estimate over the phone and then visited, had look round the vehicle, took it for a little drive. We agreed on a price (that was MUCH better than We buy Any Car!) and he transferred the funds immediately. He even filled in all the paperwork for me. It was a pleasure to do business. Thanks again!
Bee * * * * *
Excellent service! Helpful and professional. Brilliant cars for sale and such an easy way to buy a car. Can't recommend the Murfin Motor Company enough! If you want to buy a car that's where you need to go!
Caroline * * * * *
Really helpful when I purchased this car, friendly and polite, collected me from home so I could drive back without the hassle of getting a lift from friends.
Pleasure to do business with * * * * *
By Bob
Very helpful and took time to go through the operation of the car. Very thorough check of the car and rectified even very small issues I would not have spotted.
